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NWI GENERATOR
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A Generac Premier Power Pro Dealer offering financing, sales and service.
Authorized Dealer

Generac
Services

Sales

Service

Financing
5.0 - 225 Reviews
excellent service
November 16, 2023 by glhoyt
representative did a fantastic job, highly recommend him and this dealer
the courtesy and assistance and neighborly attitude is off the charts
November 15, 2023 by tomm32
the courtesy and assistance and neighborly attitude is off the charts
The best generator company bar none
November 14, 2023 by Sharon72
We use NWI Generator to service our Generac generator every year. Their technicians are knowledgeable, reliable, friendly, courteous, and thorough. We would never use anyone else.
Excellent service
November 11, 2023 by Penny
We always get excellent service from our dealer. Professional, courteous, and I love that they answer the phone and have personal service!
Always outstanding service
November 10, 2023 by Debbie
Earl are Generac repair guy comes out annually and always does a terrific job making sure the unit is going to run safely and efficiently He\u2019s very friendly and personable.
great job top notch service manager!
November 9, 2023 by Joe
see above it says it all! Great job Earl!!! Joe Irak
this dealer is great !
November 9, 2023 by Rudy
tech was friendly and knowledgeable and I would recommend NWI Generator to friends
Excellent customer service
November 8, 2023 by Jojo
In this day and age it\u2019s unusual to work with companies that care about their customers. NWI is a rare find. Highly recommend!!
Very good follow up and service
November 6, 2023 by homeowner
NWI does a great job. They followed up for my yearly service. the technician who did the service was very professional.
All good
November 5, 2023 by Pleased
I have had this company for years, they installed the unit. They told me what I needed it it was perfect. There service has always been the best. (No problems)
Professional Dealer & Experienced Techs
November 2, 2023 by ChasBro
I had a surging generator. Tech came out and listened to my description of the problem, made a diagnosis, air filter and air flow issue. 10 minutes later, problem solved. Could not have been a better experience.
Good Service
November 1, 2023 by bob1950
Good and fast service. I only question why the oil was changed when the generator was cold. Outside temp was in the 30's. Normally the generator is allowed to run a few minutes so the oil would warm up and then change.The tech last year did this procedure.
I can rely on this dealer. They are friendly and prompt.
November 1, 2023 by Goldilocks
We\u2019ve been dealing with NWI General for 10 years and are throughly pleased with their service.
Great service
November 1, 2023 by Tots
Thanks NWI Generator for great service. Kim who answers the phone was great. I was nervous as could not find anyone who knew about my generator problem. Tom who came out was terffice explained everything.
Great dealer
October 29, 2023 by BusyB
A prompt and professional dealer. Very happy with answering any questions.
Excellent service and representative.
October 28, 2023 by Fran
We have been using your company for many years and have always had great service. We always have the same service representative and he is knowledgeable, helpful and courteous. We are confident that your company will keep our Generac running!
Always professional
October 21, 2023 by Jds
They take care of business in any weather, can't say enough about their service
very professional
October 20, 2023 by Downhill
I am a retired pipefitter other dealers wanted to use standard black pipe for buried gas line.This dealer used proper material for buried gasline.I just received my first annual maintenance and the technician was very thorough and professional and arrived at the appointed time.
Excellent
October 20, 2023 by Cindy57
The most reliable company for maintaining our Generac whole house generator. They have never let us down.Highly recommend
very punctual and professional
October 18, 2023 by Peggy
The serviceman was professional and friendly. Pleased with my generator.
great service
October 15, 2023 by John
I have been using NWI for years and never had a problem.
NWI Generator is Tops in Our Book!
October 13, 2023 by 65FSAlways
We would recommend NWI to anyone! Great Staff! Wonderful Staff! Professional, Caring, Qualified Service!
NWI Generator
October 12, 2023 by Dan
We've been a customer of NWI Generator for several years. They have always provided excellent service. We highly recommend NWI Generator.
Top Notch Company
October 12, 2023 by REO
Excellent Professional Service by Qualified Technicians
General maintenance of my generator
October 9, 2023 by KoditheDog
The representative that came out to change the oil and service. My generator was professional and did a quick job. Totally satisfied.
Excellent
October 7, 2023 by Corwin51
Adrianna was on time, professional and pleasant. Entire experience on getting my generac tuned up was seamless
ALWAYS GREAT!!!
October 6, 2023 by Dave
Always Always great service. Arrive when they say they will. Do what they say they'll do. Knowledgeable and friendly. Top notch company and service.
Earl K.
October 6, 2023 by SB
Earl was very courteous and friendly. I would recommend him to anyone.
Happy with dealer
October 5, 2023 by TEKP43
We have not had any problems with our Generac so have not had any issues with dealer. The technician that services it annually is reliable and demonstrates the same qualities as the dealer!
Service call
October 4, 2023 by Thomas4010
Came out on time. Did a great job. Fair price.clean up and informed me on what would be needed next year.
Great Company
September 28, 2023 by Lynn
The Generac generator experience has been seamless from beginning to end. The unit was placed in an aesthetic location in the landscaping and the installers did a great job. The generator has been working for the past year with no problems. The serviceman who came out recently for the yearly maintenance check was efficient, knowledgeable and professional. Overall, a top level experience with NWI Generators.
Took the plunge
September 28, 2023 by Ranc
Grateful that we finally took the plunge and got the generator. Everything went off without a hitch. Great customer service, follow up and adhered to delivery date. What more could we ask for?
Excellent
September 28, 2023 by Gurt
The NWI tech came at precisely 8AM as promised. She was professional and thorough.
Service
September 27, 2023 by Hawk
Quick,clean, professional, and responsive. Once a year service am called when it\u2019s time.
Excellent company
September 26, 2023 by Wick
Excellent customer service. Immediate and excellent response from the office (Kim), the service manager (Earl) and the serviceman (Tommy). So nice to talk to a person, and not an automated phone system. Tommy was very knowledgeable, personable and informative, explaining the proper use of the system and answering all of our questions (new home and first time Generac owners). 5+ star performance!!!
Pleased
September 24, 2023 by Docthedog
Very friendly and professional. Would definitely recommend.
Reliable, professional and a necessity in the coming years
September 23, 2023 by DayTrippet
Highly recommend NWI Generator. Rely on their expertise in maintaining the integrity of our Generac. Professional and experienced techs and support team, courteous as well. With shifting weather changes I feel confident NWI.Generator will support all our needs into the future with yearly maintenance management.
great
September 23, 2023 by Linda
Excellant fast service. Repairman was very prompt friendly and helpful
Maintenance in a timely matter!
September 20, 2023 by JOE66
NWI Generator contacted me a couple days before my scheduled appointment to set up a time for service/maintenance needed and performed Gold Priority Certified Maintenance on my Generac generator! Thanks, Joe
Maintenance
September 19, 2023 by Tracy
Our tech was very professional and very good at what she does. Even in the rain.
The Dealer is excellent.
September 18, 2023 by Derk1
Always pretty much on time and always professional...also answered all my questions on the Generac whole house Generator!!!!
Fast and Efficient
September 17, 2023 by GiGi
NWI Generator has been great thus far. Doing business with them is so easy. The customer service is awesome and they provide excellent service.
Was prompt and efficient
September 16, 2023 by Happy1
Missed a couple of phone calls, and was contacted on my e mail, that my generator was due for service, phoned, Angie, and was given a service date, promptly.My technician was polite and quickly serviced my generator.Very satisfied from beginning to end with service and charge.
Excellent service
September 15, 2023 by Annie
NWI GENERATOR is very experienced, friendly and knowledgeable. I trust them to do the yearly maintenance on my generator.
Amazing
September 14, 2023 by oldways67
I waited to long to get the Generac Generator. I am so glad I went with NWI Generator. The workers were excellent. Very professional. Took pride in their job. Which is missing in a lot of people. If you need to sleep better, be on vacation without worries give NWI Generators a call you won't be sorry. Thanks again for having great employees that do a amazing job.
Dealer is great.
September 11, 2023 by Johnk
They are always on time and very friendly.They will explain everything in layman\u2019s terms and are ver thorough.
A great dealer
September 8, 2023 by Jim
Timely, professional work. Always gives great service.
Great service
September 6, 2023 by Sruban
NWI Generator is always on point.They call to setup your yearly maintenance and the service people are friendly and knowledgeable of your needs.I recommend them if you have any generator needs.
Great service!
September 5, 2023 by Web
I have been using North West Indiana generator for several years. I am extremely pleased with the service and professionalism of the technician. I will keep using them for sure.!
Tune up
September 5, 2023 by Tom
Reached out to schedule and we\u2019re very prompt and courteous.Thank you for servicing!
The dealer is very professional!
September 3, 2023 by Thompson23
One of the greatest investments we've made. Will definitely refer to family and friends.
Great product
September 1, 2023 by Jerryjz
My generac has never let me down. Don\u2019t regret the investment. Annual service is recommended. Peace of mind.
Service technician was great
August 25, 2023 by Mike44
The service technician Tommy was great. Very knowledgeable and very thorough. I would highly recommend NWI Generator and Tommy for any service needed on your generator.
Good job!
August 18, 2023 by Edward
Even though the power went out and we had to reschedule, NWI was very efficient on the rescheduling!
Very good dealer.
August 18, 2023 by Jay
Good service, on time and know everything that needs to keep the generator running good.
Great Service
August 17, 2023 by Steamman96
Outstanding service, and quick. A 5 star experience all the way around. Look forward to many years of a relationship
The company is quality
August 17, 2023 by Kasha
This company has been servicing our generator since 2017.The technicians are always professional and on time.I tend to ask a lot of questions and they\u2019re always patient and thorough.
Great dealer with great staff!
August 16, 2023 by SusieQ20
Always dependable, professional and courteous. Respond quickly when I call.
Annual maintenance
August 14, 2023 by Linda
NWI Generator rocks! Best decision we ever made. Our technician that takes care of us is the best. Gives us peace of mind knowing we're protected in the event of a power failure. I highly recommend them!
good company to work with
August 12, 2023 by Rich
Have had good response when the need was there. Wait time on phone not too bad.
Timely & Professional
August 10, 2023 by Joe
Our service was prompt and professional. Our rep was friendly and explained the service he performed. We recommend NWI Generator and our service rep.
Awesome Customer Service!!!
August 10, 2023 by Malissa
Excellent workmanship and Awesome Customer Service!!! Very personable, very nice, and very knowledgeable service person!!! I would highly recommend this company!!!!
Great dealer!
August 10, 2023 by Nm80
Friendly customer service, and experienced tecnition who got my generator diagnosed and up and running in no time!
A little pricey, but good.
August 6, 2023 by Railroadbull01
He was timely, clean and very good. Very knowledgeable.
Survive
August 4, 2023 by Butch
We have an older Generac and are happy to receive knowledgeable service from NWI.
Generator was leaking oil
August 2, 2023 by MO
Tech came early and replaced the leaking switch, cleaned oil mess, performed tune-up and left in 20 mins. All Good!
I\u2019ll recommend your company.
August 1, 2023 by Larry
Your technicians are very knowledgeable and courteous. I\u2019m pleased with your product and your company.
NWI generators provides a great service
August 1, 2023 by Mario
Awesome service provided by the service tech. Also would like to thank Kim in the office for setting up the appointment in a timely fashion each year. Thank you from Mr. Evans
The NWI Generator service is excellent
August 1, 2023 by GTrini
The NWI Generator's Service person, was prompt, courteous, knowledgeable, and did an excellent job on our Generac Generator. Ihave and will continue to recommended them to friends. and family,
Excellent
July 31, 2023 by NewUser2023
Quick, friendly, professional and competent service.
They have serviced this unit for years, no complaints
July 29, 2023 by Linzie1
The generator was purchased to insure we always had power not only for the convenience of everyday living,. but especially we have a sump pump . We have first hand experience with a failed sump pump and water in the basement. It cost $$$$ in lost appliances, a damaged furnace and personal gear. We chose Generac and have never had any problems. We would buy another one!
A great dealer to do business with
July 27, 2023 by David
Always on time, always professional!!!I have never had an unpleasant experience with them!!! Highly recommend them!!!!
Excellent
July 25, 2023 by LC
Very professional, responsive, and excellent work. We would definitely recommend this company.
Have them out every summer-just a tune up to be sure all is well with my wonderful generator.
July 24, 2023 by Jeannie
I have been using this company to keep my generator in good running condition for several years. They are really good -and I am very happy with their service. This is a great company to buy from and service also.
This dealer does a fine job.
July 17, 2023 by ladym
I purchased my Generac from another dealer, but was disappointed when they didn't respond to my repeated requests for service.
Yearly service check
July 17, 2023 by Jimmy
Two young men serviced my generac today. They were the best young men I\u2019ve seen in a long long time. Business, personal, friendly, hard working and thorough.Thank you
The dealer is excellent and professional
July 17, 2023 by Unknown
Generac dealer and technicians are reliable and knowledgeable. You can always rely on them.
Young Lady was very good.
July 14, 2023 by Bob
On time and professional. Very good serviceand installation.
NWI Generator is the best
July 12, 2023 by Ed
Called for service at 10:00am and NWI Generator arrived at 11:00am. Earl was knowledgeable, courteous and fixed the problem which was a bad breaker. I would recommend NWI Generators for service and installation. We are going to have a big storm this afternoon. It is reassuring to know if I loose power that the Generac whole house generator is working properly.
This dealer is wonderful!!!
July 7, 2023 by punkin5
I am so glad we got a Generac!! We lost power one Saturday for 7 hours. That was because of sever storms. Within 5 seconds our Generac kicked on. I would recommend everyone to get a Generac. My neighbor did after the power was out for so long.
Great people to work with.
July 1, 2023 by Robbi
Years of great service, always prompt, always professional
Tuff to beat
July 1, 2023 by PaulieMac
This is a dealer that cares about the customer.They provide over and above service 25-7.Very knowledgeable technicians and courteous to their customers.
Dealer is great
June 30, 2023 by Jacks
Dealer came in the specified time he was supposed to get here. Fast and courtesy
Professional and courteous
June 28, 2023 by Dimples
The maintenance guy was professional, timely, and very courteous. He answered all my questions.
Service was great.
June 27, 2023 by Pops
The lady who performed our service was on time, friendly, explained what she was doing and very professional.
Dealer is awesome
June 26, 2023 by Oaty
Dealer has been servicing my generac generator for the last 5 or 6 years and has done an awesome job generator runs and looks like new . GREAT JOB
Great company to work with
June 26, 2023 by JK
Very happy with our Generator. We've had it for a year now and it turned on once during the night last winter. The guys did a very neat installation and we just had our first year maintenance done. He came on time and was done in a timely manner. We're very happy we purchased the Generac.
Dealer is very responsive
June 25, 2023 by Jim
I feel more comfortable when traveling knowing that I have NWI as my servicer.
NWI is great
June 23, 2023 by Don104
Our yearly checkups always go great. The officeCalls to remind us scheduling is always easy. The technician was friendly and finished in about 20 minutes.
Great company
June 23, 2023 by Sonny
NWI generator did my install and my first year service couldn\u2019t be happier with them
NWI
June 19, 2023 by Poppy
Very professional having using them for over 7 years would recommend them to anyone!
Service
June 15, 2023 by Maureen
Always great can\u2019t say enough !!! Thank you for always being there !!!
NWI generators and Tommy are WONDERFUL
June 8, 2023 by Terri
NWI generators has serviced our generator since we had it installed in 2008. They are very professional, on time and informative. Tommy has serviced our unit the last couple years and I would highly recommend them.
Great Service
June 8, 2023 by Gunner
Our service technician was extremely knowledgeable and personable. We liked the way she handled herself and our equipment
Dealer's employees are very professional
June 2, 2023 by Dennis
Never had any problems with this dealer and the maintenace workers are very friendly and professional
Serviceman
June 1, 2023 by Sluggo
Got here early and did his job in a very short time. Very friendly, nice guy. Give him a raise.
Dealer was on time and reviewed with me what work he did
June 1, 2023 by Bob
I recommend this dealer . On time called two days before with reminder and explained the work he did.
Professional and easy to use.
May 31, 2023 by LB
I used NWI Generators for maintenance for the first time. They were very easy to contact, easy payment process and responsive. Thanks!
Great service!
May 31, 2023 by Earl
Earl, has serviced my Generac for quite a few years and has always been knowledgeable and professional in his performance. He\u2019s always punctual, your, company is fortunate to have him.
The Best!
May 30, 2023 by FlannelQuilt
Love this company, the service folks and the office staff really care about taking care of their customers. It feels like you are working with friends who will be there if you need them. When it is time to replace this one I will be getting a new one from them. I highly recommend these folks.
Prompt and professional service.
May 29, 2023 by Sam
I would highly recommend NWI for all your standby generator needs.
This is my second time using NWI generators. Very satisfied
May 23, 2023 by Golden76
Very good serviceWould recommend them to anyone
Great service
May 21, 2023 by PR
First time customers. Excellent customer service. Tech was professional and knowledgeable , would use again and recommend to others
Excellent work
May 21, 2023 by Ed62
Your employee was punctual and very pleasant and did a great job servicing our generac
Great dealer
May 20, 2023 by Sue5
The employees at the office we contracted with for our generator were very informative, helpful, and dependable. Because of covid and supply issues, we waited a while for delivery of our generator---but the employees kept us updated as to when the generator would be installed. We appreciate that. Our generator is about a year old, and has come to the rescue about half a dozen times. Thank you for a dependable product.
Great service
May 19, 2023 by Jim
Tech was very knowledgeable and performed a great service.
One year inspection
May 19, 2023 by Nick6614
The service NWI provided was excellent from the office management to the service tech.
Trustworthy
May 18, 2023 by Nedles13
They installed my unit and have taken care of the yearly maintenance since. The unit has always functioned when needed.
Good fast service
May 18, 2023 by Nwi16
Good service, very friendly, did a great job fast.
Excellent Service
May 18, 2023 by Ken
Each time NWI Generator comes out to service the Generator, they explain everything that they are doing to Maintain the system. They are quick and reliable for keeping my system updated and running, I will have owned the Generic Generator in July for 10 years. Thanks to NWI Generator when the power goes out I can sit back and relax knowing that my Generator will start up and my power will be restored, Thank You to the office staff for scheduling assistance when needed and, and Thank You Tommy the Service Tech...
This dealer was great
May 16, 2023 by Jack51
Just had yearly check up and service was great. We highly recommend NWI Generators.
NWI Generator is the BEST!
May 16, 2023 by Glrksr
Our post install maintenance/service experience has always gone well. The technician always shows up on time and conducts himself in a friendly and professional manner.
Great service
May 15, 2023 by Lare
This serviceman was great. He was very friendly and knowledgeable.
Very good service!
May 11, 2023 by AlHanaway1212
They called me a month before and then a couple of days before to set time. Came out a little before time slot which is awesome. Tommy does a great job!
Great service
May 10, 2023 by Hal
Would recommend Generac for service & knowledge, promptness, everything was Great!!
Reliable
May 9, 2023 by homeowner3546
NWI has been servicing my Generac annually since I purchased it from them in 2016. Appointments are made to my convenience and the technicians are always on time.
they are always great
May 8, 2023 by cvw4915
They always come on time and are always friendly. they realy look out for you
Very Reliable
May 6, 2023 by DTF3545
We have had NWI Generator maintain our generac for years. We trust Earl, our longtime serviceman, and will have no other at this point
NWI General Dealer
May 4, 2023 by Rusman
Great experience! Everyone I dealt with was friendly, knowledgeable, and professional.
Good experience working with them
May 4, 2023 by JW
Had an oil pressure shutdown on a Saturday while in the exercise mode called them on a Monday morning and they were out within a two hour period in the rainFound the oil sensor was cracked and leaking
Indiana\u2019s best!
April 28, 2023 by Hockeypuck
The best investment we ever made given this horsecrap utility service in our subdivision.
East as pie annual maintenance
April 26, 2023 by JudiK
NWI called me to schedule appointment. I was put on schedule quickly. Service call time was in the window I was given. Tech worked quickly and efficiently. Cleaned up all materials. Pleasant experience
Good dealer to do business with
April 26, 2023 by Mikey
Very good dealer. Easy to work with and very professional
Great team
April 25, 2023 by Jim
From installing to servicing over 8 years NWI generator has been great.
Quality people
April 24, 2023 by LisaChia15
Always professional and timely, even in the worst of weather conditions. I am never disappointed when I need service or preventative maintenance.
This dealer is great
April 24, 2023 by Jimbob
The Tech was on time actually early had all his tools and parts ready very pleasant young man easy talk to and you should pay him more money thanks Jim
This dealer does an excellent job.
April 24, 2023 by Lucas
We have used NWI Generator as our service providers for years and all their personnel have done excellent work..
Professional, expert, and reasonably priced
April 22, 2023 by ArnS
I cannot be more pleased with NWI. They were expert installers, and for the past several years they have serviced my 17kw Generac. They do required maintenance every Spring, and on the one occasion I had a problem, they were out the same day to fix the issue.It is so comforting to know that my power will never go out, even in these days of severe storms and resulting blackouts.
The dealer was great
April 22, 2023 by Hans
Excellent service, he was fast efficient and done!
Good
April 22, 2023 by Mal67
Happy with NWIG No issues with service and response on time when scheduled
Dependable dealer
April 22, 2023 by Alex
NWI comes to my home and services my General generator annually. They always call to set an appointment and their technicians are efficient and trustworthy. I don\u2019t even have to be there for the silver level service. I have been very pleased with their service.
The dealer is great!
April 22, 2023 by JLS
The company and staff are very professional and friendly. They answered all my questions and did a great job installing the generator with minor disruption. Highly recommended NWI!
arrives on time.
April 10, 2023 by Connie
Easy and convenient appointments. However you have to take personal responsibility for remembering to schedule annual maintenance.
Tech was extremely knowledgeable
April 6, 2023 by GM
Fast response time. Found out later in the day from Nipsco that a mole ate through one leg of the underground utility lines.
Fast & professional
April 4, 2023 by JN056
NWI followed through on all promises made & was really great on educating us on their product. Fast , courteous & on time. Excellent clean up after job completion. People in the office responded quickly to all inquiries.
Always prompt, very friendly
April 4, 2023 by Tammy
I would definitely recommend this company, they are professional and do a very good job
Excellent service and craftsmanship
April 3, 2023 by J64
Great job, very knowledgeable, fast, and customer oriented. Nice to see this in a time when great service is seldom seen.Thank you
This NWI generator team was great
April 2, 2023 by Revmike
The NWI generator team came out and did a great job of installation of my generator. Good team of guys did went above and beyond. Thanks guys, it's appreciated!
Great servive
March 29, 2023 by Greg
I have an annual service contract on my generator. They always proactively contact me for scheduling and show up when they promise. The technician is quick and thorough with the checks and tests. This time he noticed the generator was slipping on the pad so he installed an anchor. I spent my career managing/leading electrical service companies so I have a critical eye. NWI passes the test.
its always nice working with them
March 28, 2023 by chuck1970
its always nice to work with them . i would recommend them to anyone .
Service is excellent!
March 27, 2023 by Stogie
Professionals both at the office and in a the field.
This dealer is outstanding, as always.
March 27, 2023 by Senior
This maintenance appointment was as scheduled, on time, technician detected problem, diagnosed quickly and had replacement part in service.vehicle and promptly had the generator back in working order. Outstanding Service !!
He was very good
March 22, 2023 by Liz
Prompt and explained what he didShowed us the piece he repaired
First rate.
March 22, 2023 by GaryO
Responsive and professional as always. I have recommended them to friends and family.
NWI Generator / Generac Install
March 20, 2023 by Paul
I received purchase and installation quotes from 4 vendors. As the pricing was competitive I made my decision on the sales rep that provided me with the most information before I asked any questions. When informing Kaylee at their office that I wanted to move ahead with my purchase she made the process very easy. She set up my financing and noted that if an earlier installation date became available she would call me. As one did, she called and she locked me in for the earlier install date. The installers did a great job communicating when the power would be off as well as when it was coming back on. Before leaving they made sure that my gas water heater was lit and asked about any other appliances that might require their attention. They also did a run thru of the generator and mobile phone setup. Kaylee's support and quick follow-up was invaluable. My thanks to all.
Quality Plus
March 19, 2023 by SS
Sales was to the point. Installation was on time and placed in a perfect location. Installers were funny and smart... Needed that laugh.. Go with Generac all the way... No need to look anywhere else...
Excellent as always
March 18, 2023 by Bill
Service was excellent as always. Maintenance was performed promptly at a fair price.
This dealer is amazing!
March 18, 2023 by BGMFR
I have complete peace of mind that if and when I lose power my Generator will run and protect my home and family until the power is restored.
Professionals
March 16, 2023 by Ogan
I have used this company since the day of installation (2018) I\u2019ve had no problems always on time very professional and they\u2019re veryknowledgeable. They did not force you to buy any of the products or anything like that. Very good company.
Always Great Service
March 16, 2023 by Sandy
Serviceman showed up on time and explained what had to be done.
Great continuing service
March 16, 2023 by Mzsusanfini
NWI Generators installed my generator about three years ago; however, the value is the continuing service. From the appointment scheduling to the actual maintenance of my unit, I am impressed by the professionalism, and the friendliness. I will continue to recommend this company!
Maintenance
March 15, 2023 by Sonny
NWI Generators, exceeded my expectations, with installation the past year and yearly maintenance. Thank you for everything you do.
Exceptional!!!!
March 14, 2023 by UB
Great company to do business with. Knowledge and expertise plus management are 5-Star.
Great dealer!!
March 13, 2023 by Doreen
From the beginning they have been very professional. Very good and reasonable. I have recommended them to many of my family and friends.
This Dealer is the best
March 13, 2023 by jadenone
They were great! They told me what I would need for my house, And took care of setting everything up. to pick the unit in.
excellent service
March 10, 2023 by Steve
Got here quick and on time. Tech was friendly and informative.
Very professional dealer
March 8, 2023 by Gail
Excellent service and reliability. Very professional.
We highly recommend NWI Generator.
March 7, 2023 by CJ
NWI Generator has been outstanding to work with and we are very happy with their service. Our technician Chris was outstanding, friendly, professional and knowledgeable an All Star tech but also a nice person for sure! He has a bright future ahead of him and we wish him well.We highly recommend NWI Generator.
NWI GEN GREAT!
March 6, 2023 by Tommy
Tommy did a great job of figuring out what was at fault with a quick honest resolution. Home is at full power with a further opportunity.
Glad we went with NWI Generators!
March 6, 2023 by Dale
Always such a pleasure dealing with all employees of this business!
Great Customer Service
March 6, 2023 by RenosMom
It is rare these days to find a business with \u201cgood Customer Service \u201c. You know the kind that reminds you early, calls if something comes up, and repairmen arrive within the stated times. Also, they provide detailed information on what was done. I like that, I can set my schedule. NWI, the best company I have worked with in a very, very long time.Also, my generator has come on 3 times in the year, once for over 1.5 hrs. No problems. Excellent.
NWI Generator is Awesome!
March 5, 2023 by Barbara1020
Have had my generator for several years, very pleased with it. Feel very comfortable knowing that it is there for me in case of an emergency. Last week a very nice tech came to give it a yearly check-up. He arrived on time and completed the check in a very reasonable amount of time. Very pleased. NWI Generator is the best and I recommend them to everyone I know.
They Came, They Worked, They Left!
March 5, 2023 by Mzcyberell54
My husband told me that they showed up and about 10 to 15 minutes later, they left. No muss, no fuss. Like that kind of service.
7 years no worries
March 3, 2023 by Hugh
Stick with NWI. Great sales and support. 7 years no problema.
Annual checkup
March 2, 2023 by JGK
Tech arrived on time as scheduled. Tech was courteous and polite.
This dealer has been great to work with and would recommend to others.
February 24, 2023 by Eddy70
The serviceman was great and professional. He also was very informative of future maintenance. Thanks for a job well done.
Dealer is very friendly
February 24, 2023 by Carol
I\u2019ve been with this dealer for several years and I have never been disappointed!!
Great service
February 24, 2023 by Jh
Great service as always. Tech was professional and friendly
Excellent
February 24, 2023 by JCH46356
Rep was perfect- on time, generator details given, and friendly- and receipt to email on the spot - thanks.
North West Generator
February 23, 2023 by sandy
great service. prompt. courteous. over all great company to do business with.
Well done
February 18, 2023 by Gordo
Excellent technician, solid service, everything done well
Outsttandin employee
February 17, 2023 by canalbrat40
While all employees of NWI Generator have been great, the smiling, courteous, knowledgeable young man who performed routine yearly maintenance on my generator yesterday, was the best ever. No, I am not his grandmother.
Awesome
February 16, 2023 by Willy
They come once a year to service my Generac the timely deficient the respectful of the house no worries trust them to keep my Generac generator tiptop shape
Dependable generator
February 14, 2023 by Terrib
We have had our generator Dora few years , it is dependable , works great, good and fast service, have recommended your company to several friends!
Total Satisfaction
February 14, 2023 by Luke
From scheduling the appointment on the phone to the maintenance technician we couldn\u2019t be more satisfied. Highly recommend this product and dealer.
GREAT COMPANY TO DEAL WITH.
February 14, 2023 by TR2302
NWI GENERATOR SALES AND SERVICE IS THE BEST. ALWAYS PROMPT AND COURTEOUS. OFFICE STAFF ALWAYS VERY HELPFUL AND GREAT TO WORK WITH.
On time, friendly and professional!
December 27, 2022 by Elfman
It\u2019s refreshing to do business with people who are timely, professional and knowledgeable. Answered any and all questions I had. That why I keep these folks on my schedule calendar year after year!
Good
December 19, 2022 by Ray
Good on time efficient what can we say he was on time your review system is cumbersom
Excellent I highly recommend
December 12, 2022 by TJB
I normally I don\u2019t give businesses five stars because there\u2019s always room for improvement.I will have to say with Generac I do not regret ever purchasing it. The people who service and install are professional, conscientious and care about their customer base. Their customer service department goes beyond the extra mile to resolve and handle any issues.It is for Generac\u2019s professionalism and courtesy that I give you two 👍👍 keep up the good work.
Great service
December 12, 2022 by Pete
NWI arrived on time and was able to get my generator running promptly. The technician called to explain what was done so I could understand. I would highly recommend NWI.
Great company, great people
December 11, 2022 by Linker
Needed quick repair to my generator during utilities shutdown. Response was timely and repair was accomplished in a short time. Up and running successfully.
NWI Generac A Great Company
December 9, 2022 by ced
I really like the service that NWI Generac offer and their staff is extremely friendly and their service team is professional and friendly!
Yearly checkup
December 6, 2022 by Kenno75
Recently had my 1st yearly checkup for my Generac system with NWI Generators. I am very pleased with NWI Generators and the entire checkup process, which includes scheduling, cost, friendliness and professionalism of the service rep. I would definitely recommend them to others in need of a Generac System. Looking forward to next year!! Much Thanks
Have found NWI Generator easy to work with over several years
December 5, 2022 by Cathy
I've had my whole house generator for several years. I bought it through NWI Generator and use them for the annual check-ups. They've been helpful when I've had questions.
No nonsense, great company
December 5, 2022 by Ckurtis
Professional, personable, and reasonable. I would happily recommend them for your generator needs.
Very professional
December 1, 2022 by Satisfied
We are very happy with the work we had done. Everyone was very professional and knowledgeable .We would highly recommend NWI Generator .
Very friendly and professional service!
November 30, 2022 by Jim
Earl was great. Very patiently explaining how the generator we inherited when we bought the house works.
Fast and efficient
November 30, 2022 by Donna47
Love the ease of yearly checks on my generac.Gentleman came to my door to inform me of the temporary outage so I would be prepared.
NWI Generator / Great Company
November 30, 2022 by Bob
Very happy with the original installation and yearly service.
Service is good. Show up time is late.
November 29, 2022 by bob1950
Appointment for service was scheduled for 8AM on 11/28/2022. Service representative arrived at 9:30. Original service was scheduled for 11/10/2022 but changed because of other needs.
Great company to do business with.
November 22, 2022 by John
I can't find any problems with this company and I highly recommend them to do business with.
great company
November 22, 2022 by mac
We have had great service from NWI Generator. They were not the company that installed our generator but based on the service received for the past several years we wouldn't go anywhere else. The technicians are friendly and knowledgeable. The office staff sound like they enjoy their job and are very friendly and helpful. This is a good company to do business with.
Highly recommend
November 20, 2022 by LJ
I am a long time customer of NWI Generator and would highly recommend them to anyone needing/wanting a generator. They have always been very friendly, knowledgeable and professional. I recently had an emergency and someone was here within 45 minutes.
Company was really great
November 18, 2022 by Tab1
All around really nice transaction. Expert installation. Highly reccommend.
Good Dealer - New
November 18, 2022 by Wolfy
We purchased from the previous owner; however, we have not noticed any lack of professionalism. So far would recommend this company.
The dealer knew right away what the problem wad
November 18, 2022 by Dave
We called the dealer and they were able to come to our house the next day. The guys were professional and nice and fixed the generator with no problems. Would recommend them.
On time and professional
November 18, 2022 by Corney
Great service. On time. Friendly but not too much so. Definitely great to have as a representative.
As in past years service was excellent.
November 17, 2022 by Butch
Service tech was very helpful in responding to my questions and actually gave me some knowledge as to my generator.
Very punctual and very knowledgeable tech
November 17, 2022 by Stoney
Appointment was scheduled with ease and in a timely manner. Tech arrived well within the window provided and was very efficient in repairing my generator. I would recommend this company very highly!
5 Stars
November 10, 2022 by Mikeb
Outstanding and professional all the time. very thorough.
So helpful with every part of generator and friendly
November 8, 2022 by Johnny
Always politeAlways helpfulGreat customer guide thru issuesGreat company
Excellent Service
November 7, 2022 by Gunner
From start to finish our dealings with NWI were excellent, especially our service technician, Tommy. He was knowledgeable and personable and extremely helpful. I would defiantly recommend NWI Generator to anyone
This Dealer is great!
November 7, 2022 by Mikie54
Very professional service every time and on time always. I'm verry happy customer with their work and professionalism. Thank you again so much
Outage November 2-3, 2022
November 4, 2022 by SteveT
Both Kim and Earl were very responsive to this situation, Earl spoke directly to the ComEd technician to resolve the complex issue.
Excellent dealer and service
November 3, 2022 by Toms
We had our generator\u2019s annual service checkup. Serviceman was professional and did a great job. Any questions we have every had they are always accessible, great customer service. Best investment we ever made! We have never had any problems with our generator and we lose electric a lot so comforting knowing we have a backup. Definitely recommend NWI generator.
Excellence
November 3, 2022 by Bob
Our entire experience with NWI was exceptional. Our Service Technician, Tommy, was very knowledgeable and personable. I would recommend NWI to anyone who asks.
Very impressed!
October 30, 2022 by Rob57
Thank you very much for your great service ! We would highly recommend you!
Wonderful to do business with!
October 28, 2022 by MrsGriffith
Everyone is great. Earl has come to my home for many years and is always friendly, polite and very knowledgeable. The young lady in the office who answers the phone is always friendly and very sincere.
Generac's technicians are some of the best in the area.
October 27, 2022 by Ramsey
Generac has been a blessing to my husband and l. There expertise and professionalism can not be beat.
Very fast and great service
October 23, 2022 by Scottcinda
Pleasure dealing with NWI GENERATOR fast sevice and they leave no mess
The dealer is great.
October 20, 2022 by Mike
The technician that came to my house was pleasant and seemed knowledgeable.
Very satisfied
August 18, 2022 by Tom
Very happy with the professionalism and service. We had a 22kW generator installed just in time for a power outage.
top notch experience
April 6, 2022 by Charles
Was very impressed with how smoothly the process went...from selection to final installation. Highly recommend.
Great experience from start to finish
February 22, 2022 by Joe
We needed a generator for our home, so we called this company. The generator took a while to get installed but they called to give us updates the whole way. The installation they did looks great next to the house.
Technician is fantastic!
May 10, 2021 by John
Our technician Luke was fantastic! The installation was clean and quick. Luke reviewed all areas of the generator from startup to power loss to warranty and service plans! I would recommend Luke and NWI Generator to anyone who is in the market for a generator.
Excellent
July 11, 2020 by Sand19
I was very pleased with the service provided by this company. I was apprised every step of the way of the action(s) to be taken and the person who did the installation was professional and thorough.
What a great experience!
September 6, 2019 by FlyTJ
Super responsive! The technician - Earl - was a master and clearly knew his way around the Generac. Got me fixed up in less than an hour by troubleshooting and replacing a defective Generac part. I'm definitely setting up annual maintenance with these folks!
New Installation
May 15, 2019 by MTPOPA
Really super dealing with NWI Generator. Expert installation. Friendly service personnel. Would definitely recommend them to anyone. Went over all of the operation & cleaned up the grounds when done. Thank you NWI.
Best Contractor
February 10, 2018 by VeryHappy1
I have hired more than a few contractors over the years to do jobs on my home. Of which, working with NWI Generator has been the best experience of all for my wife and I. From the initial call to their office to the professional installation of our new generator we were treated so well and our property was treated with great care. These people love their customers!
Excellent service
July 12, 2016 by BRD
Had a problem with my Generac. Contacted Generator Tech, I was able to schedule an appointment for a few days later. Steve arrived as promised and was able to diagnose and repair my problem. He was very knowledgeable and professional, Generator Technology wil be my company of choice for all my future generator needs.
Exceptional!
September 10, 2015 by QuilterGirl
Great company! I had an old Generac that NWI replaced. Very fair price, great installation that was scheduled quickly, very caring staff! I can't say enough good things about these guys. I also signed up for the maintenance plan. I have them notified on my alerts and they called me saying they got a battery not functioning alert. They came to check it right away without my calling. When this one gets older I will replace it and will call these guys to do it.
Generator
April 7, 2015 by Vickid
We are very pleased with the installation of our new generator. The technicians are very knowledgeable, courteous, & professional. I would highly recommend NWI Generators.
Best Group Of Guys To Deal With
December 11, 2014 by Sparks1954
Professional installation. Product is as described. Great service. Great piece of mind knowing my wife and me are protected year round. We had the 17kw unit installed and it handles everything.
Confidence and professionalism
April 16, 2013 by Little Ricky
These guys were here and gone in no time and we had our generator in. Very prompt and professional, the boss answered all my questions and concerns and assured me of the quality of the generac. My wife feels better already about power outages in our area. A load of my back
Professional !!!!
April 16, 2013 by whitlow
These guys do a neat, clean, professional job. Everything worked great and looked good. They say they guarentee everthing and match the factory warranty for the parts and labor they supply. I haven't needed any additional service but I feel very confident that these guys will take care of it if I do. All things considered, a true value.
Explore premier generator solutions with NWI GENERATOR in CROWN POINT, IN, a leading authority in power generation equipment. Offering unparalleled services including sales, service, financing, we specialize in a vast array of generators from top brands like Generac. As a certified Premier Power Pro Dealer, NWI GENERATOR provides dependable home standby and commercial generators, ensuring your power needs are met with efficiency and expertise. Garnering an impressive average rating of 5.0 stars from over 225 reviews, our commitment to quality service and customer satisfaction stands unmatched. Discover their comprehensive selection of generator services and products for all your energy solutions. For more details, visit http://www.nwigenerator.com.